At Detailing By Marko, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with our advertising and lead generation efforts.

1. Information We Collect

We may collect personal information including, but not limited to:

Full name

Phone number

Email address

Suburb or location

Vehicle details (make/model, service interest)

This information is collected when you:

Submit a lead form via Facebook or Instagram ads

Fill out a contact or booking form on our website

Communicate with us directly via phone, SMS, email, or messaging platforms

2. How We Use Your Information

Your personal information is used solely for the purpose of:

Providing quotes and service information

Confirming bookings and appointments

Responding to inquiries

Sending follow-ups or promotions related to our services

Improving our customer service and advertising efforts

3. Data Sharing

We do not sell, rent, or trade your personal information. Your data may be shared with third-party service providers (such as Meta/Facebook or CRM tools) solely for the purpose of delivering our services and managing inquiries.

4. Data Storage & Security

All information is stored securely and access is limited to authorized team members. We take reasonable steps to protect your data from misuse, loss, or unauthorized access.

5. Opt-Out & Access

You may request to access, correct, or delete your personal information at any time by contacting us at:
📧 [email protected]
📞 0413 275 884

You can also opt out of receiving marketing communications from us by replying “STOP” or following unsubscribe instructions when applicable.

6. Policy Updates

We may update this Privacy Policy periodically. The most recent version will always be available upon request or on our website.